First, I would like to say I'm sorry if there is already a thread discussing this problem. I searched for it and couldn't seem to see any. Now my problem is that every time I choose a channel the screen goes black and I can hear the character creation music and that's it. It never goes beyond that point, the loading screen has never shown up for me. I don't know what's wrong because I have updated my graphics driver and have the lasted DirectX. Please someone tell me what's wrong I've been trying to fix this forever and it's driving me crazy!

Try re-installing or re-patching it.

I've already re-patched it a couple of times and I've tried re-installing it but it doesn't fix anything.

Does anyone know what's wrong?