Register Forum Rules Recent Forum Posts View Members Advanced Search
Current Time in Taiwan (GMT+8): (Scheduled Events)
Current Taiwanese Game Version: 1.57.49 (Released: May 15)
Download
Character List
Guild List

March 22nd, 2013
#1
Hi guys! I have a problem, I've forgotten my password or correct1 dont just work .
is there any way to restore the password?
March 22nd, 2013
#2
If u got a full account sure
But IDK how tho
If you do have to start over give me a whisper my character name is in the signature
March 22nd, 2013
#3
No ofc havent -.-
Well I only lose 2 max lvl'd character
March 22nd, 2013
#4
March 22nd, 2013
#5
You don't need full account cuz it was said a lot of times that wasabii made all accounts full, so the only thing you need to do is find out how to recover your pass:D
March 22nd, 2013
#6
What dbo are you playing on ?? TW / HK / JP / KR ??
Here's Some Links

Taiwan's website customer service >> https://member.wasabii.com.tw/WA_ser...rviceList.aspx
Print down the form , Click the bottom left icon . Translate it to english with google chrome for you to understand if your not chinese .

Hong Kong's website customer service >> http://www.wasabii.com.hk/QA.shtml
Click the left bottom 4 to download the customer form . When u've downloaded the form , inside the file will have 3 microsoft words click the 3rd one , the 3rd one is to manage your account ( password ,name,etc )
And sorry HK's customer service form doesn't provide english . So you will have to translate it all into english with google translator and than slowly fill in the forms with correct details and make sure to scan the front and back of your ic .

Korean customer service >> http://helpdesk.netmarble.net/
Translate it to english and at your top right there's a forgot password icon .
Than just translate all the pages and just fill in the contents given .

Well that's all i can help you with , the rest are up to you GOOD LUCK .
U NEVER KNOW UNTIL YOU TRY .

Last edited on March 22nd, 2013 at 09:46 PM.