Hi all, I leave it the game for some time and came back, and started a new char to get a hand on new things, but with new char and account (even old account) I didn't got the starte box (the one that gave you items as you level up), so my questions, did it was removed, or do you have to do something to get it?, thanks in advance for any info

Unfortunately it was removed from the game. Hopefully a future update will bring it back.